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Terms & Conditions

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Welcome to Swarnova Institute. These Terms & Conditions govern your access to and use of our website, course registration services, educational content, and other services offered through our website.

By accessing our website, submitting an inquiry, registering for a course, or enrolling in any training program, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our website and services.

1. About Swarnova Institute

Swarnova Institute provides jewelry design education and professional training programs, which may include jewelry design, diamond assortment, diamond grading based on the 4Cs, jewelry product development, jewelry quality control (QC), and related subjects.

Course availability, content, duration, delivery method, and eligibility requirements may vary by program.

2. Eligibility and Student Registration

  • Students must provide accurate, complete, and up-to-date information when registering for a course.

  • You are responsible for maintaining the confidentiality of your account credentials, where applicable.

  • You must not use another person’s identity or provide misleading information during registration.

  • Swarnova Institute reserves the right to review, reject, suspend, or cancel registrations where information is inaccurate, fraudulent, or otherwise violates these terms, subject to applicable law.

3. Course Information and Availability

We make reasonable efforts to ensure that course descriptions, fees, schedules, and other information published on our website are accurate.

However, course content, faculty, schedules, delivery methods, and learning materials may change when reasonably necessary. We will communicate material changes to enrolled students where appropriate.

The publication of a course on our website does not guarantee that the course will remain available at all times.

4. Course Fees and Payments

  • Course fees will be communicated on the relevant course page or during the registration process.

  • Students must pay the applicable fees according to the payment terms communicated by Swarnova Institute.

  • Any applicable taxes or additional charges will be communicated where required.

  • Enrollment may be confirmed only after the required payment or other specified registration requirements have been completed.

  • Students should retain payment receipts or transaction confirmations for their records.

Payments may be processed through third-party payment gateways. Their terms and conditions may also apply to the payment transaction.

5. Cancellation, Refunds, and Rescheduling

Any cancellation, refund, or rescheduling request will be handled according to the refund and cancellation policy communicated for the relevant course.

Students should contact Swarnova Institute as soon as possible if they wish to cancel or reschedule an enrollment.

Where a course is cancelled by Swarnova Institute, or a material change affects the agreed service, any applicable refund or alternative arrangement will be handled in accordance with the stated course policy and applicable law.

Nothing in these terms is intended to exclude any consumer rights that cannot legally be excluded.

Important: Please publish a separate Refund and Cancellation Policy that clearly explains refund eligibility, deadlines, administrative charges (if any), and the treatment of online course access.

6. Online Courses and Learning Materials

For online courses, access to learning materials may be provided through our website or a learning management system.

  • Access may be limited to the duration or terms specified for the course.

  • Students must not share login credentials or allow unauthorised persons to access paid course materials.

  • Technical requirements, internet connectivity, and compatible devices are the student’s responsibility.

  • Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.

We will make reasonable efforts to maintain access to our educational services.

7. Intellectual Property Rights

All website content and educational materials provided by Swarnova Institute, including text, graphics, logos, videos, course notes, presentations, designs, illustrations, photographs, and other learning resources, are owned by or licensed to the Institute unless otherwise stated.

You may use these materials for your personal educational purposes in accordance with the applicable course terms.

Without prior written permission, you must not:

  • Copy, reproduce, distribute, or commercially exploit our course materials.

  • Upload or share paid learning materials on other websites or platforms.

  • Record, reproduce, or redistribute classes where prohibited by the applicable course rules.

  • Modify, resell, or claim ownership of our copyrighted materials.

  • Use our branding, logo, or content in a way that implies unauthorised affiliation.

Nothing in these terms transfers ownership of our intellectual property to students.

8. Student Conduct

Students are expected to behave respectfully and professionally during classes, assessments, discussions, and communications with the Institute.

You must not:

  • Harass, threaten, or abuse staff, instructors, or other students.

  • Disrupt classes or interfere with the learning environment.

  • Submit fraudulent registration details, assignments, or assessment information.

  • Attempt unauthorised access to our website, systems, or student accounts.

  • Use our website for unlawful activities or distribute harmful content.

Violations may result in warnings, restricted access, suspension, or cancellation of enrollment, depending on the seriousness of the matter and subject to applicable law and any relevant refund obligations.

9. Assessments and Certificates

Where applicable, certificates may be issued to students who meet the course completion, attendance, assessment, fee payment, and other requirements specified for the relevant program.

  • Enrollment alone does not guarantee a certificate.

  • Students must provide accurate information required for certificate issuance.

  • Any certificate eligibility criteria will be communicated for the relevant course.

  • Certificates must not be altered, misrepresented, or used to make false claims about qualifications or professional accreditation.

Unless expressly stated in writing, completing a course does not automatically guarantee employment, professional registration, business success, or any particular income.

10. Website Use and Accuracy

You agree to use our website lawfully and responsibly.

We strive to keep the website information accurate and up to date, but we do not guarantee that every page, description, or resource will always be complete, current, or free from errors.

We may update, modify, suspend, or discontinue website features when reasonably necessary.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use external services for payments, communications, online learning, or other functions.

We do not control all third-party services and are not responsible for their independent content, policies, or availability. Your use of those services may be subject to their respective terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, Swarnova Institute will not be responsible for indirect or consequential losses arising from the use of our website or educational services where such losses could not reasonably have been anticipated.

We do not exclude or limit liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection laws.

Nothing in these terms guarantees specific academic, employment, business, or financial outcomes from participation in a course.

13. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website or submitting registration details, you acknowledge that you have had the opportunity to review our Privacy Policy. Where consent is legally required for particular processing activities, we will obtain it as appropriate.

14. Suspension and Termination

We may suspend or terminate access to our website, student accounts, or course services where necessary because of a material breach of these Terms & Conditions, suspected fraud, security concerns, or other lawful reasons.

Where appropriate, we will notify the affected student and provide an opportunity to address the issue. Any fees or refunds will be handled in accordance with the applicable course policy and law.

15. Changes to These Terms

Swarnova Institute may revise these Terms & Conditions to reflect changes in our courses, services, business practices, or legal requirements.

The revised terms will be published on this page with an updated effective date. Changes will apply as permitted by applicable law, and material changes affecting existing enrollments will be communicated where appropriate.

16. Governing Law and Disputes

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our website or services will be addressed in accordance with applicable Indian law. The competent courts in the appropriate jurisdiction in Maharashtra, India, shall have jurisdiction, subject to applicable law.

17. Contact Information

For questions about these Terms & Conditions, course registrations, payments, or other services, please contact us:

Swarnova Institute

Address:
207, Arpit Plaza, Hajimalang Road, Kalyan East, Mumbai, Maharashtra – 421306

Phone Number:
+91 7208899113

Email:
info@swarnovainstitute.com


By accessing our website or enrolling in a course, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with the provisions applicable to your use of our services.